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Max Group Technology-BPO is here to help. We know that when patrons are calling your company, they don’t have time to waste. That is why we provide around-the-clock, live-voice assistance for countless businesses across the country, both large and small. Prompt response is everything in your industry, so our operators are committed to answering every inbound call within 3 rings or less. Callers will benefit from an almost instantaneous link to your taxi service, and that translates into increased revenue.
Your taxi service does not operate in a vacuum. You have competitors who are looking for every possible advantage over your business. If you want to survive, you have to beat them to the punch. Let Max Group Technology-BPO be your partner in client support solutions. Whether we are answering inbound calls or offering virtual support for your online booking and payment program, our call center agents provide a higher echelon of telecommunications services, putting you on the road to an expanded client base and an increased bottom line.
We treat your customers as our own and build our teams to embrace and reflect your brand. Focusing on the skills, development and well-being of our employees ensures that your customers are supported by some of the most skilled, enthusiastic and dynamic Customer Service Advisors available.
Max Group Technology-BPO provides our clients with turn-key simplicity when it comes to fulfilling your demand generation needs. There are no surprises, because everything (including a list) is included with our services – may it be basic lead generation and business qualifications, to professional appointment setting, even staffed webinars and sales outsourcing.
Max Group Technology-BPO excels in lead generation and our services are designed to increase your sales and reduce your overall cost-per-sale. Specifically, we leverage our expertise to provide your sales team with qualified leads from interested businesses. Lead generation requires a specific skill set, and attention to detail in order to ask the right questions, speak with the right people and generate the interest in your business and services. We utilize our team of highly skilled telesales executives to provide you with extremely consistent results that are difficult to replicate with an in-house staff.
The cornerstone of the services is our professional appointment setting, in which our experienced telesales executives schedule appointments for your sales team with interested prospects. Additionally, our proprietary technology allows us to set appointments directly on each sales person’s calendar in real-time, and even schedule around preset appointments or meetings. Whether you are looking to simply cut your prospecting costs, increase your sales team’s productivity or both, Max Group Technology-BPO can assist you with a business to business appointment setting campaign.
Max Group Technology-BPO leverages the most cutting edge technology to benefit your company. As the cost of travel increases for sales teams, the need for lower cost sales strategies become more important. Many of our clients have evolved their sales from in-person meetings to webinars and online demos of their products and services. Many salespeople are unfamiliar with the nuances of online meetings and sales in a virtual environment. Because of this, we have established a suite of skills which allow our telesales executives to run your online demonstrations, separate the buyers from tire-kickers and send you truly interested prospects looking to partner with your organization.
Max Group Technology-BPO offers full sales cycle outsourcing. From start to finish, our experienced telesales agents will make contact with a company, uncover a need to utilize your products or services and close the deal over the phone for you. Our telesales executives have the most experience in the industry to effectively offer your product and keep the orders flowing in.Contact us
Live Chat Service Guaranteed To Pay For Itself (And Then Some!)
We’re up to 50x cheaper than hiring a full-time employee! Max Group Technology-BPO’s live chat service will supply the chat software for your website free! All we have to do is pick a plan based on your monthly website visitor volume, and our 24/7 live chat professionals will become an integral part of your company’s website. Our agents will learn the ins and outs of your business and offer the support of a full-service, live chat customer service team (without the staggering overhead costs of bankrolling full-time employee salaries). And, that’s not even the best part. You are guaranteed to make your money back, and then some! So, what are you waiting for? Let’s start increasing your sales, revenue and customer satisfaction today!
Max Group Technology Services is creating productive customer interactions through right customer support professionals at right time using effective and right channels. We are helping e-commerce businesses to build extreme customer confidence and boost their online sales. Our live chat agents increase your online conversions, reduce churn and create opportunities to cross-sell and up-sell your products and services. We let your brands interact with their customers directly and analyze their behavior which can later be used for effective marketing strategies. Max Group Technology Services offers real time opportunity to engage customers and prospects in a customized manner. We offer voice support agents who take your calls through a web based software and convert your online customers in to valuable sales leads. We let you take a step ahead of your competition. If your online customers are facing any difficulty during their online shopping and they are unable to explain it via live chat, our voice support agents talk to them and solve their problems instantly.Contact us
Data entry is an essential service this day and age with professional data entry workers currently working in a side variety of businesses from medical facilities to law firms. Anytime those accurate records are needed, data entry services are required. When you choose Max Group Technology-BPO for all of your data entry needs you can feel confident knowing that we will always keep all of your data completely confidential. When you make the choice for outsourcing your companies data entry needs you can enjoy quality accurate work at a competitive rate that simply can’t be matched.
We are a highly experienced full service back office and data entry service provider and offering services in the areas of data entry, data processing, data conversion, forms processing, web and internet research, OCR and scanning. We utilize only the latest technology and all work is supported by our in-house programmers and quality control staff so you can rest assured that our services are top notch!
Each project is unique and we will take the time to discuss all of the pertinent details with you to ensure that you are 100% satisfied with the quality of our work. We ensure the highest level of accuracy and provide a variety of different turnaround times based on your needs. Whether you need next day delivery or prefer our standard 1-2 day or 1-2 week options; we are here to help you!
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